Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of delivery provided they are unused and in original packaging.
Initiate a Request
Contact our customer support team via email or WhatsApp with your order number and photos of the items you wish to return or exchange.
Quality Inspection
Once your request is received, our team will review the claim to ensure the product is in its original condition with all tags and labels intact.
Pack and Ship
Securely pack the items in their original packaging and ship them back to our designated warehouse address provided by our support team.
Refund or Exchange Processing
After receiving and verifying the returned goods, we will process your exchange or issue a refund via bank transfer or store credit within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing